Sanck AI Privacy Policy

Effective Date: January 13, 2026

Sanck AI fully recognizes the importance of your personal information and will implement stringent security measures to protect your personal data in accordance with legal and regulatory requirements. This Privacy Policy (hereinafter referred to as "this Policy") aims to clearly and transparently explain how we collect, use, store, share, and protect your personal information when you use Sanck AI services, as well as the rights you are entitled to.

I. Scope of Personal Information We Collect

We adhere to the principle of "minimum necessity," collecting only information essential for providing service functionalities:

  1. Account and Identity Information: Information provided during registration, such as mobile phone number, email address, username, company name (if applicable), etc.
  2. Service Usage Information:Device and Log Information: Including IP address, device model, operating system, unique device identifier, browser type, access time, service failure information, etc.Interaction and Operation Records: Prompts, instructions, files, or data you input or upload, along with the corresponding AI-generated content. We collect this information to deliver core AI generation services, ensure secure and stable operation (e.g., preventing abuse), and improve model performance (as detailed in the "Model Training" section below).
  3. Payment Information (if applicable): When using paid services, payment information is processed through authorized third-party payment institutions. We do not directly collect or store sensitive payment information such as bank card numbers or passwords.
  4. II. How We Use Your Personal Information
  5. We will only use your personal information for the following explicitly stated purposes:
  6. Core Service Delivery: For account verification, service provision, and customer support.
  7. Service Optimization and Security: To analyze service performance, diagnose issues, prevent security risks, and identify and prevent fraud and abusive behavior.
  8. Model Training and Improvement (Key Clause):To continuously enhance the accuracy, security, and capabilities of Sanck AI models, we may use de-identified, anonymized, or aggregated interaction content for model training after implementing strict technical measures.We commit not to use directly identifiable personal information (e.g., phone numbers, email addresses) for model training. Training datasets will be stripped of personal identifiers to the greatest extent possible.Special Arrangement for Enterprise Users: For enterprise users, separate orders or agreements may specify whether interaction content under the enterprise account can be used for model training. In the absence of such arrangements, the above general rules shall apply.
  9. Legal Compliance: To comply with applicable laws and regulations and respond to requests from judicial or regulatory authorities.
  10. III. How We Share, Transfer, and Disclose Personal Information
  11. Sharing: We do not sell your personal information. We may share information with third parties only under the following circumstances:Service Providers: Authorized partners entrusted with data processing (e.g., cloud hosting, data analysis, customer support). We sign strict confidentiality agreements requiring them to process information solely according to our instructions.Legal Requirements: Disclosure as required by laws, regulations, litigation needs, or upon request from administrative or judicial authorities.
  12. Transfer and Public Disclosure: Except in cases involving corporate changes such as mergers or acquisitions, we will not transfer your personal information. We will not publicly disclose your personal information without your separate consent.
  13. IV. Information Storage and Protection
  14. Storage Location: Personal information collected and generated during our operations in mainland China is stored within the territory. For cross-border transfers, we will strictly comply with Chinese laws and regulations and those of the receiving jurisdiction, ensuring adequate data protection.
  15. Storage Period: We retain your personal information only for the minimum period necessary to fulfill the purposes stated in this Policy, unless otherwise required or permitted by law. After account deletion, we will delete or anonymize your information in accordance with legal requirements.
  16. Security Measures: We employ industry-standard technical and administrative measures (e.g., encryption, access controls, security audits) to safeguard information against unauthorized access, use, modification, or destruction.
  17. V. Your Rights
  18. You have the right to exercise the following personal information rights in accordance with the law:
  19. Access and Correction: You may access and correct your account information.
  20. Deletion and Account Cancellation: You may request deletion of specific information or directly delete your account. Please note that account deletion will result in loss of access to Sanck AI services, and related data may be cleared within a legally prescribed timeframe.
  21. Withdrawal of Consent: You may withdraw partial authorizations by deleting your account or adjusting device permissions. Withdrawal may affect the use of corresponding services.
  22. Responding to Your Requests: To ensure security, you may need to submit a written request or otherwise verify your identity. We will respond to legitimate requests within 15 working days. Requests deemed repetitive, excessively technical, or potentially harmful to others’ legitimate rights may be declined.
  23. VI. Protection of Minors
  24. Our services are primarily intended for adults. If you are a minor under the age of 14, please use our services under the guidance of a guardian. If you are a guardian, please monitor the minor’s usage. If we discover collection of a minor’s personal information without guardian consent, we will promptly delete such information.
  25. VII. Policy Updates
  26. We may revise this Policy periodically. When substantial changes occur (e.g., significant changes in processing purposes, methods, or types of personal information), we will notify you through prominent means such as website announcements or push notifications. Continued use of our services constitutes acceptance of the updated Policy.
  27. VIII. Contact Us
  28. If you have any questions, comments, or complaints regarding this Policy or the processing of personal information, please contact us via [p6.overseas@outlook.com].